6 or 12 monthsBeginner friendly

Turn business problems into clear requirements, working products and measurable change.

Learn business analysis, product development and agile delivery, with AI built into how you work.

Who this program is for

Career changers

From teaching, banking, customer service, administration or operations who want a structured route into a business analyst or product role.

Coordinators, team leads, and support staff

Professionals already close to the work, such as coordinators, team leads or support staff who gather requirements or test systems without the formal title.

Junior analysts and testers

Junior analysts and testers who want to add agile delivery, Salesforce business analysis and AI tools to their skill set.

What you will learn

  • Explain the business analyst's role across the software development lifecycle and work within agile and Scrum teams.

  • Identify stakeholders, run discovery sessions and manage expectations from first meeting to sign-off.

  • Elicit, document and prioritise requirements as user stories, acceptance criteria and process models.

  • Use AI tools to speed up research, documentation, analysis and requirements drafting.

  • Analyse business data with SQL and advanced Excel to support decisions.

  • Create wireframes and low-fidelity prototypes to test ideas with users before build.

  • Plan test cases, support quality testing and guide a product from idea to release.

  • Lead and support organisational change so new systems and processes are adopted.

What you will build

Fellows finish with five portfolio pieces they can show employers.

Project 01

Map stakeholders for a business case, plan discovery interviews and summarise findings into a problem statement.

Skills shown

  • Stakeholder analysis
  • Interviewing
  • Problem framing

Skills you'll learn

  • Business analysis
  • Stakeholder management
  • Requirements elicitation
  • User stories and acceptance criteria
  • Process modelling
  • Software development lifecycle
  • Agile and Scrum
  • Product development
  • Quality and user acceptance testing
  • Change management
  • Data analysis
  • Wireframing
  • AI-assisted analysis
  • Salesforce
  • Microsoft Azure DevOps
  • SQL
  • Microsoft Excel
  • Figma
  • Miro
  • Generative AI assistants

Program outline

  • 11

    courses

  • 5

    projects

  • 6 or 12

    months

  1. 01

    The core of the program: the business analyst role, stakeholders, the development lifecycle and requirements, with AI tools used throughout.

  2. 02

    Plan and lead change so people adopt new systems and ways of working. Starts November 2026.

  3. 03

    Take an idea from vision and roadmap to a released product, working with design and engineering.

  4. 04

    Business analysis on the Salesforce platform and preparation for the Salesforce Business Analyst certification.

  5. 05

    Test planning, test cases, defect tracking and user acceptance testing.

  6. 06

    Manage backlogs, boards and sprints in Azure DevOps alongside delivery teams.

  7. 07

    Scrum roles, events and artefacts, backlog refinement and sprint planning.

  8. 08

    Query databases to answer business questions and validate requirements.

  9. 09

    Lookups, pivot tables, dashboards and analysis for business reporting.

  10. 10

    Wireframes, user flows and low-fidelity prototypes in Miro and Figma.

  11. 11

    Structured preparation for IIBA certification, based on the BABOK Guide.

Certification pathway

The program prepares fellows for these industry certifications. Exams are taken with the certifying body, and exam fees are paid separately.

CBAP requires several years of documented business analysis work experience. Most career changers start with ECBA and move up as they gain experience.

Prerequisites and requirements

  • Prior experience

    None. No technical or business analysis background is needed.

  • Language

    Good written and spoken English.

  • Equipment

    A laptop or desktop computer and a reliable internet connection. A phone or tablet alone is not enough for the tools used.

How learning works at FairChild

  • Fully online and self-paced

    Study from anywhere, on your own schedule, through the FairChild learning portal.

  • Learn by doing

    Every course ends with practical work, and the projects build a portfolio employers can review.

  • Choose your pace

    Finish in 6 months on the accelerated track or spread the work over 12 months.

  • Join the fellows community

    Connect with other FairChild fellows working through the same courses.

  • Add mentorship and career support

    Pair the program with Guided Mentorship & Career Development, or join through the FairChild Fellowship, for interview preparation and career coaching.

Career outcomes

Graduates are prepared to apply for roles such as:

  • Business Analyst

  • Business Systems Analyst

  • Salesforce Business Analyst

  • Product Analyst or Associate Product Owner

  • QA or Test Analyst

  • Change Analyst

Only The Best Brains Teach at FairChild Institute

Our mentors aren't just teachers. They're practitioners solving real problems with data every day.

CRM Platform & Projects

Oluwaseyi Allison

I work in CRM every day. I teach project delivery from the field, not the textbook.

Data Analytics & Business Intelligence

Malik Pelumi Bello

Data and BI are my world. I teach you to make numbers tell a story.

Business analysis

Baba Nureni-Yusuf

BA is where I made my name. I teach the craft and the interview game.

Agile and Scrum Mastery

Babajide Onabajo

Agile is how I run teams. I teach Scrum without the jargon.

Salesforce Service Cloud with Projects

Debo Fafore

I build on Service Cloud. I teach solutions that survive go-live.

Salesforce Essentials

Samson Bavo

Salesforce got me in the door. I teach the essentials that still do.

Salesforce Sales Cloud

Sophie Mokah

I live in Sales Cloud. I teach setups that help teams sell.

Data Analytics & Business Intelligence

Qahhar Okenla

BI is my thing. I teach dashboards people actually open.

Salesforce Experience Cloud

Ogenna Odebatu

Experience Cloud is my space. I teach portals built for real users.

Triple Play Course B - Salesforce Flow Automation Implementations

Niloy Debnath

Flow is what I do. I teach automations that work on day one.

Triple Play Course A - 8+ Salesforce Project Implementation

Oladipo Ojo

8+ projects in. I teach Salesforce how it's done on the job.

Triple Play Course C - Salesforce Admin Platforms Implementations

Olanrewaju Badiru (Ola B)

Admin platforms are my lane. I teach configs built for production.

CRM Platform & Projects

Oluwaseyi Allison

I work in CRM every day. I teach project delivery from the field, not the textbook.

Data Analytics & Business Intelligence

Malik Pelumi Bello

Data and BI are my world. I teach you to make numbers tell a story.

Business analysis

Baba Nureni-Yusuf

BA is where I made my name. I teach the craft and the interview game.

Agile and Scrum Mastery

Babajide Onabajo

Agile is how I run teams. I teach Scrum without the jargon.

Salesforce Service Cloud with Projects

Debo Fafore

I build on Service Cloud. I teach solutions that survive go-live.

Salesforce Essentials

Samson Bavo

Salesforce got me in the door. I teach the essentials that still do.

Salesforce Sales Cloud

Sophie Mokah

I live in Sales Cloud. I teach setups that help teams sell.

Data Analytics & Business Intelligence

Qahhar Okenla

BI is my thing. I teach dashboards people actually open.

Salesforce Experience Cloud

Ogenna Odebatu

Experience Cloud is my space. I teach portals built for real users.

Triple Play Course B - Salesforce Flow Automation Implementations

Niloy Debnath

Flow is what I do. I teach automations that work on day one.

Triple Play Course A - 8+ Salesforce Project Implementation

Oladipo Ojo

8+ projects in. I teach Salesforce how it's done on the job.

Triple Play Course C - Salesforce Admin Platforms Implementations

Olanrewaju Badiru (Ola B)

Admin platforms are my lane. I teach configs built for production.

CRM Platform & Projects

Oluwaseyi Allison

I work in CRM every day. I teach project delivery from the field, not the textbook.

Data Analytics & Business Intelligence

Malik Pelumi Bello

Data and BI are my world. I teach you to make numbers tell a story.

Business analysis

Baba Nureni-Yusuf

BA is where I made my name. I teach the craft and the interview game.

Agile and Scrum Mastery

Babajide Onabajo

Agile is how I run teams. I teach Scrum without the jargon.

Salesforce Service Cloud with Projects

Debo Fafore

I build on Service Cloud. I teach solutions that survive go-live.

Salesforce Essentials

Samson Bavo

Salesforce got me in the door. I teach the essentials that still do.

Salesforce Sales Cloud

Sophie Mokah

I live in Sales Cloud. I teach setups that help teams sell.

Data Analytics & Business Intelligence

Qahhar Okenla

BI is my thing. I teach dashboards people actually open.

Salesforce Experience Cloud

Ogenna Odebatu

Experience Cloud is my space. I teach portals built for real users.

Triple Play Course B - Salesforce Flow Automation Implementations

Niloy Debnath

Flow is what I do. I teach automations that work on day one.

Triple Play Course A - 8+ Salesforce Project Implementation

Oladipo Ojo

8+ projects in. I teach Salesforce how it's done on the job.

Triple Play Course C - Salesforce Admin Platforms Implementations

Olanrewaju Badiru (Ola B)

Admin platforms are my lane. I teach configs built for production.

FAQ

No. Every program starts with the basics and builds up step by step.